At Kevin Ads Store, we are committed to providing our customers with high-quality bathroom products that meet performance and durability standards. We stand behind the quality of our merchandise and offer limited warranties to ensure your satisfaction and peace of mind.

1. Limited Product Warranty

All products purchased from Kevin Ads Store come with a 30-day limited warranty from the date of delivery.

This warranty covers:

  • Manufacturer defects in materials or workmanship
  • Faulty stitching or construction
  • Broken or defective components upon arrival (e.g., curtain hooks, rods)

If your item is found to be defective within the warranty period, we will offer one of the following solutions, at our discretion:

  • Replacement of the item at no cost
  • Store credit for the original purchase amount
  • Full refund to your original payment method

2. What’s Not Covered

Our warranty does not cover the following:

  • Normal wear and tear, misuse, or accidental damage
  • Damage due to improper installation, cleaning, or handling
  • Modifications or repairs not performed by Kevin Ads Store
  • Items marked as final sale or clearance
  • Damage caused by exposure to harsh chemicals, mold, or extreme humidity
  • Damage from improper storage or environmental factors beyond our control

3. Warranty Claim Process

To file a warranty claim, please follow these steps:

  1. Contact Us: Email support@kevinads.store with the subject line “Warranty Claim.”
  2. Include Details: Provide your order number, product name, description of the issue, and clear photos showing the damage or defect.
  3. Resolution: We will review your claim within 2–3 business days and contact you with next steps. If approved, we’ll arrange for a replacement, refund, or store credit.

4. Shipping Costs for Warranty Claims

  • If the item is confirmed to be defective or covered under warranty, we will cover the cost of return shipping and/or replacement shipping.
  • If the issue is found not to be a manufacturing defect, the customer will be responsible for return or exchange shipping charges.

5. Disclaimer

Except as expressly stated in this policy, Kevin Ads Store makes no other warranties, either express or implied, including but not limited to merchantability or fitness for a particular purpose.

This limited warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.

6. Contact Information

If you have questions about this Warranties Policy or would like assistance with a warranty claim, please reach out to us:

Kevin Ads Store

📍 Address:
3810 Metropolitan Ave, Dallas, TX 75210, USA

📧 Email Us:
support@kevinads.store

📞 Telephone:
+1 512 203 1702

We value your satisfaction and will do our best to ensure your shopping experience with us is reliable, secure, and supported.